Tristar Software, 1704 Spring Street Suite 202 , Paso Robles, CA 93446

www.tristarsoftware.com    doug@tristarsoftware.com    805-227-1213×18

Backups, Backups, Backups!

Recently Tristar audited several of our customers and noted that they had not backed up their systems in a long time.  Backups are your responsibility and should be run nightly with a special backup at the end of each month.  If your system were to crash, your most valuable asset (data) may be lost if you don’t back up your system properly.  Tristar is responsible for helping you restore your data. You are responsible for backing up your system. If you have any questions about your backups, please contact Support@TristarSoftawre.com

Process Server’s WebSite

By Doug Livengood

Tristar Software is pleased to announce our new Process Server’s web site. Your server’s can now log into a secure site, pull a list of jobs assigned to them, view/print the work order and the documents to serve. Update diligence and enter a final status on their jobs.  Your office staff can then review their entries and quickly import the information without having to rekey.  You get an active list of status and finals that can help speed your proof production and increase the efficiency of your office staff. The server site includes simple diligence (pulled from a drop down) to cut down on spelling errors.  The server can also attach geo coded pictures to the diligence and the final status. Tristar has added these images to our order and can publish them to the client’s website.

Alpha Micro Support Ending

Tristar Software is terminating our support for Alpha Micro systems and software as of 1/1/2012.  All software contracts will be terminated at that point. Tristar has carried the Alpha Micro system and software for 12 years now.  Our windows based solution is available and ready for implementation. Please contact Doug Livengood to receive your system quote and to begin your transition off the Alpha.

E-Pouch  System Launched

Tristar software is pleased to announce our new E-Pouch system.  Tristar’s Process Serving Program, Winserve now features the E-Pouch which lets you electronically transmit jobs to your affiliates including the attached service documents. You no longer have to wait for the pouch or dig through your email, E-pouch jobs have their own queue and can help you quickly move a job to the field. No order entry is required on your side, just assign the server and get it into the field fast!

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