February 2, 2012 in Home by admin

Serve-X

Tristar Software develops and supports powerful computing solutions for the attorney service industry. Tristar’s affiliation with Serve-X is nothing short of a business revolution. Both companies share the goal of making your life easier and eliminating cumbersome administrative tasks.  Serve-X is a proprietary data interface solution that functions seamlessly with Tristar’s flagship products. Want to transfer jobs to process servers nationwide or provide continuous live status updates from your computer? No problem. Building upon Serve-X technology, Tristar Software can eliminate costly errors, wasted time, and update inefficient systems.

The attorney service industry is evolving rapidly and adopting new technologies to streamline daily operations. The most significant trend is that paperwork is disappearing, reducing costs and improving communication. In a fast-paced and mobile industry, paper is not the most efficient medium. Relying on old methods opens the door for errors and waste. Using an old system to challenge your informed competitors is an act of futility and keeps your operating costs artificially high.

Tristar’s WinServe program delivers fast order entry, status entry, and inquiry systems that offer the performance and simplicity your business demands. With Winserve and the functionality of Serve-X, Attorneys can seamlessly transfer jobs to process serving companies nationwide. Delegating work is painless and can be done from your computer. If you are used to manually entering in 50 or more jobs at a time from your client, there is a better way!  There’s no need to input each entry, as the automated system handles everything while eliminating the possibility of duplicates. Serving documentation comes in convenient PDF format and includes status updates and outstanding jobs. Your data comes through WinServe, where it can be accessed with all of the software’s advanced features.

Once a job is underway, proof of service and all related documents are transmitted back to the attorney via Winserve. Affidavits, invoices and all other document types are transmitted back to you. No phone calls are necessary, and live status updates makes tracking cases in real-time a breeze.  Winserve and the Attorney’s software become bridged.  You no longer have to spend countless hours tracking work and providing updates to your client.  Your customers can track their job all the way through!   Winserve helps to keep every step under control as documents can be relayed to and from process servers conveniently.

December 23, 2011 in Home by admin

WinMessenger Courier Software for Process Serving Companies

Tristar Software’s WinMessenger software is a complete solution for the attorney service industry, built upon 20+ years of experience creating attorney service (process service) software with everything you’d expect from a modern courier (messenger) program.  When computers entered the office, it helped to reduce paperwork and save time. Unfortunately, many businesses are comfortable with antiquated programs, not realizing the damage it is doing to their bottom line. Old programs have limitations and often can’t communicate across platforms. TriStar provides practical solutions that are designed and customized for the industry. WinMessenger is a true second generation tool. Are you tired of handling orders, dispatch, and billing separately? Do you run one program for your courier work, another for your attorney service work, and a third for your accounts receivable? Take advantage of full order entry capabilities that are seamlessly integrated with both, annihilating inefficiency and reducing errors. At the end of each billing period, you can print out a single organized invoice that includes all styles of work.

WinMessenger meets the demands and special needs of the fast-paced attorney service business.   It not only does everything you’d expect a courier program to do it also does everything that made Winserve such a great program.   With Winmessenger you truly get the best of both worlds. How much easier would your life be with messenger, court, process, and photocopy orders combined into a accounting package? Our new dispatch view allows you to quickly track your work-flow and get statuses promptly to meet the demands of your clients. Whether you’d like to get an overview of work across your entire company or focus on a single driver, our new dispatch solution is flexible. Our new dispatch screen lets you move tasks from driver to driver or branch to branch.

WinMessenger can track all styles of work, capture work flow from the field, and automatically rate and bill jobs with little to no user interaction. Our program includes street level mileage calculations and flexible billing structures. Our web interface makes it easy for your clients to request new jobs, check status, and bill directly from your secure website. Our Android-enabled applications use GPS stamping so that pictures have date/time stamps. You’ll never be without rock solid documentation of diligence and the final status of your serves.
Our accounting system helps to quickly identify and pay invoices. If you’d like to run a standard set of accounting reports, that’s no problem. Whether you need month end summaries, statements, or journals, we’ve got you covered. We also have an electronic check reconciliation system.
Do you like what you’ve read so far? This is only a small overview of what TriStar Software is capable of. We’d like to help you positively transform your business. We offer full custom programming services so that if there’s a capability you’d like to see included, you should give us a call. TriStar Software has decades of experience building programs tailored to attorney service needs. Contact us for a free demo or call Dennis or Doug at 805 227 1213

October 6, 2011 in Home by admin

Winserve Process Serving GPS Capture Software

TriStar Software leads the cutting edge of the process serving industry with advanced and streamlined solutions. Utilizing new and proven technology to its fullest is a core design philosophy of our company.  WinServe uses GPS and decades of programming knowledge to ensure ironclad accuracy, simplifying business for our clients. Capitalizing on the mobility and flexibility of the smartphone, WinServe puts powerful tools and features at your fingertips no matter where you are.
Our process server website can be accessed from the office or on the road, eliminating unnecessary paperwork and travel. A high-end smartphone is not required, just an internet connection. However, we do have an optional Android app available.  As an added measure of protection, your sensitive transmissions and data are always encrypted. We take security seriously at TriStar and have dedicated IT.  With peace of mind and convenience, gone are the days of running back to the office!

WinServe uses GPS to authenticate the location of photographs, eliminating sewer serves and complications. There are no gimmicks or expensive programs to purchase from third parties. With Winserve, GPS-capture is fully integrated. Servers can conveniently send geotagged pictures from anywhere. Our proprietary program extracts and presents the image to your client, complete with longitude and latitude, in an easy-to-read format. Logging diligence attempts or final status only takes a few taps on a phone screen. As if the convenience and savings aren’t enough to make WinServe appealing, New York City recently passed a law mandating the collection of coordinates in all process serving.

TriStar Software’s products are completely customizable. Our dedicated programming staff knows our programs and the industry inside and out. Do you require special features that aren’t in WinServe?  Have a demanding client that wants information presented in a different manner?  We’re always ready to meet your business needs and we’ll work closely with you to achieve them.

William Carlson – TriStar Software

October 1, 2011 in Home by admin

Calspro 2011

Calspro has historically been good to us.  We have made several important connections and won the business of several Calspro members including seven of the 11 board members and the president.  Since this convention is so important to us we made the decision last year that we would double down and send two staff members to the show.  Doug and I were the lucky Tristar participants this year.

One of the few drawbacks to living in San Luis Obispo County is the lack of a decent airport.  There would be no easy travel to Reno.  We were going to need to drive.  I’m not going to lie; the drive up there is a long one.  To get there Doug and I drove up I-5 and cut over on the 80.  We visited with a couple clients in Sacramento to break up the drive.  The 80 between Reno and Sacramento is beautiful.   As luck would have it this weekend was also the Street Vibrations Fall Rally, a very large Harley Davidson event which brings thousands of bikers into Reno.  We knew right away this was going to be an entertaining weekend.

Friday evening began with a meet and greet cocktail party.  We saw many familiar faces and met some new ones.  Meeting Pete Lazetich, a former San Diego Charger great and owner of Reno Carson Messenger was really cool.  I am pretty much nuts when it comes to Chargers football.  Listening to Pete sing some Johnny Cash was something I’ll remember for a long time.

The show itself was one of our best.  Right away we had new prospective clients looking at our products.  They were impressed with the way our Process Service software handled GPS; billing, statements, and they loved the Smartphone apps for their process servers.  Our dispatch and order tracking mechanisms also impressed.  I don’t remember the last time our booth was this busy at a show.   Our Investigations program was also a hit with the many private investigators that attended the show, as too was Wincopy our Subpoena preparation-mobile photocopy program with those who do that type of work.

We also had the best schwag.  Pens, magnets, we didn’t go there.  Instead I had my wife come up with some products from her skin care line.  Oluvskin is her skin care line; the primary ingredient is our extra virgin olive oil.  We gave out soaps, chap stick, and olive oil with our logo on the packaging.  People loved it!

Another highlight of our trip was our Saturday night dinner adventure.  We had the cabbie bring us to one of the best steakhouses in Reno.  Since neither Doug nor I were patient enough to wait two hours to be seated, we ended up going to Ichiban, a Japanese steakhouse.  As luck would have it we would share our table with a woman who’s loosely connected to our industry.  She writes software for medical facilities.  We’d also share the table with some boisterous semi-drunk partiers.  When we weren’t laughing we were enjoying some amazing cuisine.  Our chef was an aboslute ninja.  He was amazing!

Sunday’s drive home was long, thank goodness for Sirius NFL radio.  It took two and a half NFL games including a Chargers win to get home.  Although we’ll miss Reno, we were happy to learn that next year’s show will be in Anaheim which is  much closer.  See you guys next year!

- Dennis

September 18, 2011 in Home by admin

Arizona Process Servers Association (APSA) Conference

My Trip to Phoenix

Not long ago, Tristar decided we would attend to attend more conferences and let the rest of the Country know what so many of our California clients already know, that we have some cool stuff.  Being a California based company with an ever watchful eye on Calspro and other goings on in California.  I decided that the APSA conference in Phoenix would be a great venue for us.   The brief flight from our local airport to Phoenix takes less than Ninety Minutes, couldn’t ask for an easier trip.  In fact I’ll spend more time commuting to the calspro!  I couldn’t help but crack a smile while thinking of Doug, he elected to head to New York, for NYPPSA.  To do so he drove to LA(4 hours) and took a red eye flight across the country.  Talk about a brutal trip, better him than me!

Back to APSA, after landing Friday afternoon I visited an important client in Downtown Phoenix.  Beautiful city by the way, I had never driven by Chase Field before, I will make an effort to catch a baseball game next time I’m in town.  After visiting with my client I met my sister and her family at one of Guy Feiri’s “dinners drive ins and dives” places.  We ate at Chino Bandido, some kind of Mexican/Jamaican fusion, it was great!

After dinner I checked in to the hotel and began meeting several of the APSA board members and attendees.   It didn’t take long for me to feel comfortable and relaxed with this group.  The weren’t pretentious, they are genuinely good people.  We had a couple drinks and called it an early night after comparing the pros and cons of America’s got talent vs. Man vs. Wild.  Good times!

Saturday was convention day.   In spite of the fact that my fancy table cover didn’t arrive I was able to set up and display our process serving software and other products to a wide variety of  prospective clients.  APSA did a great job of promoting their vendors and the board members.  So Larry, Wayne, Tom, Luis, Patty, and Ron, thanks for going out of your way to make sure I felt comfortable!  I appreciate it!

After the conference I met up with an old buddy and hit up another one of Guy Fieri’s winners.  This place was a German restaurant in Glendale called “Haus Murpheys”.   I love German food and often try to find the best German food when I travel. (Thanks Yelp!).  This place was top notch and probably the best German food I have ever eaten, I highly recommend it.  Das ist gut!

Well that’s it, that’s my trip.  Great food, great people, great trip!  From a plane somewhere near the Arizona /California border,  thanks for reading  and have a winner!

by Dennis Chaples

September 6, 2011 in Home by admin

Wincopy Subpoena Preparation Software

Wincopy is Tristar’s complete mobile photocopy and subpoena preparation software solution. Wincopy includes a fast order entry and document production which can increase your productivity and profits.  Our integrated tickler system keeps the important tasks for the day at your fingertips.  Manage more work and provide better customer service with WinCopy.  Reach your goals through Tristar Software’s complete photocopy solution.  No longer will you need to spend hours preparing subpoenas.   Merely include your case information, add the facilities to be served, and choose the appropriate Subpoena.   You’d expect nothing less from Tristar Software, creators of Winserve, their process serving software.  Wincopy makes it easy to track your work from the date it’s ordered, to the date the subpoena has been served, to the time you get your clients records copied, all the way to the deposition date.

“But wait, we’re talking about medical records and employment records here….how secure is it?”

“Glad you asked…..”

Many of our clients work with large insurance companies.  We have gone through great lengths to keep our program and our online interface HIPAA compliant.  Not so long ago we had a large insurance company hire “hackers” to try to compromise our website, they were unable to do so.  You can breathe easy knowing our online repository is secure and kept away from prying eyes.  Tristar’s online ordering and status system is top notch.  The records your client ordered can be delivered over a secure website and downloaded at their convenience, saving you and your client, time and money.

Whether you’re serving a Workers Compensation Subpoena, a Medical Authorization, a USDC, USBC, or a Subpoena for Business Records, Tristar’s mobile photocopy program is there for you.  You can produce all of your letters, subpoenas, and instructions, when they hit the printer they are perfectly collated and ready to be served. WinCopy’s integrated A/R ties it all together.  Need your statements broken down by Claim Number how about by Patient?  Or Facility?  We have you covered.  Accurate statements and month-end reports reduce your stress. Tristar’s experience in the attorney service industry has helped us build complete accounts receivable system tailored to your needs.

Some features Wincopy is known for are:

• Complete Order Entry
• Fully collated Photocopy Package Production System
• Barcode Integration
• Simple Copy Job/Document production order entry
• Work in Progress reports and inquiry
• Tickler systems
• Workflow solutions
• Automated billing
• Integrated A/R
• Month end reporting & cash entry
• Customizable statement systems by customer
• Web interface available (webexpress) Order entry, status & final document secure downloads
• Extremely Scalable, 1 to 200+ users.

If your company does large volume scanning of medical or business records, document imaging, or subpoena preparation, Wincopy is the program for you.

August 24, 2011 in Home by admin

Winserve Process Serving Software

TriStar Software’s WinServe is cutting edge attorney service software that integrates the latest technology with functionality, making business easier and more efficient.  We have been programming, supporting, and developing programs in the industry for years, starting with the Alpha Micro computer in the 1980s.  With the advent of Windows and faster computing, the opportunity to create complete and flexible solutions emerged. WinServe is industry-leading process server software, the culmination of decades of innovation and experience.

WinServe puts invaluable tools at your disposal. Our mobile process server website for smartphones makes work on the road a breeze. It is platform independent so there are no app downloads — if you can access the internet, you’re good to go. Create geotagged documentation when serving a notice so you’ll have photographic evidence stamped with the exact longitude, latitude, time, and date.

Unlike many of our competitors, our status and order online websites are always encrypted. In an era of rampant identity theft, social security numbers and other sensitive data should only be transmitted in a secure environment. We don’t believe in exposing our clients to unnecessary risks and are always interested in keeping their business protected.

TriStar uses cloud-based solutions to free your company from costly server purchases and hassles. Connecting to a branch office or working from home is a piece of cake and you are guaranteed 99.9999999% uptime.

Since TriStar is always looking for ways to make our products and services even better, we are proud to announce a new partnership with Serve-X. Through this collaboration, WinServe will be even more versatile. It will be possible to seamlessly communicate with other software used by large collection agencies and attorney firms. Expedient and accurate data sharing enables better case management and closes the gap between you and your clients.

TriStar Software’s greatest strength is the speed at which we can implement new custom software. We’re always ready to meet your unique business needs. Whether it is complex reporting, website enhancements, or adding new features to WinServe (or our other programs), TriStar’s products are tailor made to fit your company like a glove.

August 7, 2011 in Home by admin

Winvestigator

Winvestigator is designed to simplify your workflow. Reduce your paper files and storage of old work! Winvestigator will track your old reports and provide a simple method to pull them up and publish them again as needed. A simple Multi function printer can replace your expensive copy machine since the software generates and tracks your reports.. Your monthly contract costs will go down as you implement the Winvestigator system.

Tristar Software has provided solid solutions for the Attorney Service industry for over 30 years.

From your office to the internet, Tristar Software’s solutions lead the industry.

August 7, 2011 in Home by admin

Software Service

For over 30 years Tristar Software’s support department has provided industry-leading software, hardware and support solutions to the attorney service industry. Our service after the sale sets us apart from our competition. Tristar gives you the peace of mind you need to expand and grow.

Disaster recovery experts are waiting to help bring your company back from the brink! Tristar Software’s experience helps us guarantee system up-time and integrity. Tristar Software provides the key technical knowledge required to help your company at critical times.

Tristar Software’s support department sets the standard for availability and knowledge. Tristar’s staff of Microsoft Certified Windows Professionals have the key answers and information you need. We use engineering standards as we completely test our solutions.

Tristar’s Training staff has over 15 years experience bringing large and small attorney service companies up on our solution. Look for basic system training all the way to implementation plans and schedules which can help you move into the future.

Tristar Software’s technology integration helps keep your company at the forefront. Through improved design, integration with fax, email and the internet, Tristar Software’s windows based solutions leads the industry and provides tomorrow’s solutions today

August 7, 2011 in Home by admin

Software Products

WinCopySQL provides a complete solution for subpoenaing documents, collecting medical records, billing and job tracking. WincopySQL is a completely integrated solution with no double entry, web interfaces and detail status tracking. Tickler systems, work in progress reports and industry specific billing software completes our solution for the photocopy industry.

WinServeSQL gives you the power, performance, and ease of use that you have been searching for. Increase your efficiency, track more work and increase your profits through our time tested process service solution. All your work is at your fingertips with our fast inquiry system. Step up to WinServeSQL and put your company one step ahead of the competition!

WebExpress is Tristar’s web order and tracking solution for your customers. Step to the head of the pack with Tristar software’s integrated web order entry and status system. Your client can get instant access to request new work any time of day. With our status inquiry system, clients can check status 24 hours a day, reducing status calls and increasing your staff’s productivity. Your customer’s data is completely secure with our 128 bit encrypted site.

Account Receivable is your solution for tracking your billing and collecting your invoices. Monthly reports, month end processes an