September 18, 2011 in Home by admin

Arizona Process Servers Association (APSA) Conference

My Trip to Phoenix

Not long ago, Tristar decided we would attend to attend more conferences and let the rest of the Country know what so many of our California clients already know, that we have some cool stuff.  Being a California based company with an ever watchful eye on Calspro and other goings on in California.  I decided that the APSA conference in Phoenix would be a great venue for us.   The brief flight from our local airport to Phoenix takes less than Ninety Minutes, couldn’t ask for an easier trip.  In fact I’ll spend more time commuting to the calspro!  I couldn’t help but crack a smile while thinking of Doug, he elected to head to New York, for NYPPSA.  To do so he drove to LA(4 hours) and took a red eye flight across the country.  Talk about a brutal trip, better him than me!

Back to APSA, after landing Friday afternoon I visited an important client in Downtown Phoenix.  Beautiful city by the way, I had never driven by Chase Field before, I will make an effort to catch a baseball game next time I’m in town.  After visiting with my client I met my sister and her family at one of Guy Feiri’s “dinners drive ins and dives” places.  We ate at Chino Bandido, some kind of Mexican/Jamaican fusion, it was great!

After dinner I checked in to the hotel and began meeting several of the APSA board members and attendees.   It didn’t take long for me to feel comfortable and relaxed with this group.  The weren’t pretentious, they are genuinely good people.  We had a couple drinks and called it an early night after comparing the pros and cons of America’s got talent vs. Man vs. Wild.  Good times!

Saturday was convention day.   In spite of the fact that my fancy table cover didn’t arrive I was able to set up and display our process serving software and other products to a wide variety of  prospective clients.  APSA did a great job of promoting their vendors and the board members.  So Larry, Wayne, Tom, Luis, Patty, and Ron, thanks for going out of your way to make sure I felt comfortable!  I appreciate it!

After the conference I met up with an old buddy and hit up another one of Guy Fieri’s winners.  This place was a German restaurant in Glendale called “Haus Murpheys”.   I love German food and often try to find the best German food when I travel. (Thanks Yelp!).  This place was top notch and probably the best German food I have ever eaten, I highly recommend it.  Das ist gut!

Well that’s it, that’s my trip.  Great food, great people, great trip!  From a plane somewhere near the Arizona /California border,  thanks for reading  and have a winner!

by Dennis Chaples

September 6, 2011 in Home by admin

Wincopy Subpoena Preparation Software

Wincopy is Tristar’s complete mobile photocopy and subpoena preparation software solution. Wincopy includes a fast order entry and document production which can increase your productivity and profits.  Our integrated tickler system keeps the important tasks for the day at your fingertips.  Manage more work and provide better customer service with WinCopy.  Reach your goals through Tristar Software’s complete photocopy solution.  No longer will you need to spend hours preparing subpoenas.   Merely include your case information, add the facilities to be served, and choose the appropriate Subpoena.   You’d expect nothing less from Tristar Software, creators of Winserve, their process serving software.  Wincopy makes it easy to track your work from the date it’s ordered, to the date the subpoena has been served, to the time you get your clients records copied, all the way to the deposition date.

“But wait, we’re talking about medical records and employment records here….how secure is it?”

“Glad you asked…..”

Many of our clients work with large insurance companies.  We have gone through great lengths to keep our program and our online interface HIPAA compliant.  Not so long ago we had a large insurance company hire “hackers” to try to compromise our website, they were unable to do so.  You can breathe easy knowing our online repository is secure and kept away from prying eyes.  Tristar’s online ordering and status system is top notch.  The records your client ordered can be delivered over a secure website and downloaded at their convenience, saving you and your client, time and money.

Whether you’re serving a Workers Compensation Subpoena, a Medical Authorization, a USDC, USBC, or a Subpoena for Business Records, Tristar’s mobile photocopy program is there for you.  You can produce all of your letters, subpoenas, and instructions, when they hit the printer they are perfectly collated and ready to be served. WinCopy’s integrated A/R ties it all together.  Need your statements broken down by Claim Number how about by Patient?  Or Facility?  We have you covered.  Accurate statements and month-end reports reduce your stress. Tristar’s experience in the attorney service industry has helped us build complete accounts receivable system tailored to your needs.

Some features Wincopy is known for are:

• Complete Order Entry
• Fully collated Photocopy Package Production System
• Barcode Integration
• Simple Copy Job/Document production order entry
• Work in Progress reports and inquiry
• Tickler systems
• Workflow solutions
• Automated billing
• Integrated A/R
• Month end reporting & cash entry
• Customizable statement systems by customer
• Web interface available (webexpress) Order entry, status & final document secure downloads
• Extremely Scalable, 1 to 200+ users.

If your company does large volume scanning of medical or business records, document imaging, or subpoena preparation, Wincopy is the program for you.